Justice begins with information

Frustration sets in when you are placed in a situation where the system is broke. For some unknown reason my daughter's medical insurance was cancelled, just as she was having ear infections that required medical attention. For me and her this was a frustrating situation. However, because we know that the insurance company was at fault, and this will be straightened out in due time. We will receive justice because we know our rights.

Unfortunately, many if not most people know their rights. My daughter works for a medical clinic, and I am on the Board of another clinic - perhaps, you can say we have inside information. Those who don't know their rights are at the mercy and indifference of the system who has denied them justice. I remember when the Registry of Motor Vehicles had the worst customer service of any industry; they were just plain rude. Often you stood in line and as you approached the counter the person told you that you were missing a document. So, to the back of the line you went. Now, to be fair the Worcester RMV has good customer service now.

Think on a larger scale of those who have been denied their rights and they don't even know it; they have been purposely kept in the dark. Do you remember in the recent election how much concern there was about who is a proper voter? There were subtle efforts to deny people the right to vote by questioning their registrations (I'm not referring to the ACORN scandal). What about those denied housing, employment and other rights?

One level of education in which we can all participate is informing everyone of their rights under the constitution. This is a basic fight for justice with which we can all agree.